Terms & Conditions

GENERAL

We only accept orders by registered customers of at least 18 years of age. All orders have to be placed using our web store.

The maximum order size is 42 boxes (or a total of 1008 rolls or 10080 single cans).

 

PRICES

Accepted currencies are EUR. For visitors from any EU country or having selected an EU country for shipping, prices are displayed including VAT.

When ordering to non-EU countries, additional costs like e. g. customs duties, VAT and possibly further taxes may apply when reaching the destination country. Customers are liable for payment of any such cost.

 

PAYMENT

Accepted payment methods are:

Internet banking for Baltic countries (Estonia, Latvia, Lithuania).
Make the payment via Internet Banking with the following bank links:
Luminor, Swedbank, SEB, Citadele, LHV

VISA, MasterCard and Maestro cards

You can pre-pay for items using VISA, MasterCard and Maestro credit and debit cards, which securely to pay online.

 

ORDER CANCELLATION

Cancellation requests have to be sent as soon as possible, either from within the customer account using the cancellation request feature or, alternatively, by email to our support team at

info@killapods.eu

The following subject line should be used to facilitate speedy processing of such requests : “Order xxxxxx – Cancel“.

IMPORTANT:

Orders that have already been processed and shipped can no longer be cancelled.

 

DELIVERY

Throw UPS

  • UPS Standard with a transit time of 3 – 5 business days from time of shipping

  • UPS Express Saver with a transit time of 1 – 2 business days from time of shipping

Customs duties and taxes

If ordering to a destination where packages incur import duties and/or taxes (e. g. non-EU countries), customer as the importer is responsible for payment of any such cost prior to or upon delivery, as per required by UPS and/or customs authorities.

Packages that cannot be delivered due to non-payment will not be returned to us but confiscated and destroyed in the destination country without refund or compensation.

 

DISCOUNT POLICY

.We offer free UPS Standard shipping on orders with a net product value of 150 EUR , provided that UPS Standard is available to the designated delivery address. No further discounts can be granted.

 

PRIVACY

We will not hand out nor sell any information to 3rd parties. As a customer, you are responsible to keep your login and password safe and also responsible for any consequences should someone use your account. Any orders using another persons account without that persons agreement that cause economical or other damage will be notified to the police.

 

COOKIES

To be able to shop, your browser must allow cookies. Cookies are small pieces of information stored on your computer and needed for the webshop to function correctly.

 

COPYRIGHT

All content of this webshop is copyrighted by UAB X Kapitalas. It is protected by international copyright law. If you want to use our images please contact us for approval.

 

SHIPPING RESTRICTIONS

Please note that we do not ship our products to the following countries: Estonia.